For inquiries about our cannabis products return, please call 650-271-3623. We offer a hassle-free return policy to ensure your satisfaction.

A Lion's Heart Collective
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Cannabis Return Policy

"buy cannabis late at night 
alt="order weed online in Tracy from a dispensary open late"

Return Policy

A Lion's Heart Collective Return Policy


Effective Date: [October 21, 2024]


At A Lion's Heart Collective, we want you to be completely satisfied with your purchase of our cannabis products. If for any reason you are not, we offer a hassle-free return policy that allows you to return items within 3 days of receipt.


Return Guidelines:


Eligibility:


- Items must be returned within 3 days of receipt.

- Products must remain in their original condition and have an intact seal.


Return Process:


To initiate a return, please contact our customer service at alionsheartco@gmail.com within 3 days of receiving your order. Provide your order number and reason for the return. We will provide you with a return authorization and instructions on how to proceed with your return.


Refunds:


Refunds will be issued to the original payment method once the returned item is received and inspected. Please allow up to 7 business days for the refund to process.


Exclusions:


- Items marked as final sale or clearance are not eligible for return.

- Customized or personalized items cannot be returned.

- Items that have been opened or have a damaged seal cannot be returned.


Shipping Costs:


Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.


We appreciate your support for A Lion's Heart Collective. Should you have any inquiries regarding our return policy, please do not hesitate to contact us.

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